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PRIVACY POLICY

 

The below terms & conditions and privacy policy apply to www.5ELEVENMAG.com and all products and services offered by 5ELEVEN Ltd.

 

5' ELEVEN'' Mag understand how important it is to protect personal information. How your information is collected::

 

  1. 5' ELEVEN'' Mag receives personal information from our customers, contributors, and partners or from other organizations related to our business.

  2. 5' ELEVEN'' Mag collects your personal information during your sign-up process to 5' ELEVEN'' Mag services or when you contact us via E-mail, Instagram, Facebook, or Post.

  3. 5' ELEVEN'' Mag collects your personal information when you purchase our products and services for invoicing purposes.

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5' ELEVEN'' Mag understand about personal to that information that we directly collect from you, from which your identity is apparent. This information may include information, emails, messages from which your identity can reasonably be ascertained. The organizations to which we are likely to disclose information about you include credit card processors, banks, and financial institutions, couriers, accountants or lawyers,

 

5' ELEVEN'' Mag will not use your personal information for marketing analysis purposes or research and development purposes.

 

5' ELEVEN'' Mag can be required or authorized by law to disclose your personal information.

 

5' ELEVEN'' Mag can use your e-mail contact to share with you information about new issues, services, special offers that 5' ELEVEN'' Mag understand you can find of interest.

 

If you do not want to receive marketing information or any other information about 5' ELEVEN'' Mag you can at any time decline to receive such information by info@5elevenmag.com

 

 

SHIPPING/DELIVERY POLICY

 

 

5' ELEVEN'' Magazine Worldwide Deliveries:

 

Our shipping days are all Mondays, Wednesdays, and Fridays for orders made by the day before. UK Bank holidays excluded.

 

Magazines are shipped via Royal Mail, DHL and Parcel Hero using multiple services* with the selected delivery.

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  1.  Large Letters for single Magazine. Up to 750g.

  2.  Small Parcels of up to 2 magazines

  3.  Medium Parcels for up to 15 magazines.

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In some cases, we may upgrade your Delivery Service if the estimation time is quicker.

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Parcel Hero services 5ELEVEN drop to are: FedEx, UPS, Parcel Force or DPD. Any local delivery used by Parcel Hero is not specified.

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Magazines delivery times are according to the selected service:

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  1. All UK territories, from 3 to 5 days from Shipping Day.

  2. Europe, from 5 to 14 days from Shipping Day with Tracking Number,

  3. Worldwide, from 10 to 21 days from Shipping Day with Tracking Number.

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Import Taxes & Duties:

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All prices are UK taxes included.

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Any delay, charge, fee, import taxes, unattended delivery, and/or duties related to customs offices of each country belong to the customer and under no case, it will be covered or supervised by 5ELEVEN. Please, check with your Customs offices before ordering.

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Important: Magazines ARE NOT qualified for a return and/or refund.

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Digital Issue is downloaded directly and saved on your device in PDF format. Average digital size between 75Mb and 250Mb.

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